FAQ

Where are the products shipped from?

Central Florida, United States

Where are the products made?

North America Only*

What if I am not satisfied or my dog dog doesn't like a product?

We will happily exchange the item for a more suitable product or return for a full refund. Just email, text or call

Where are your Treats sourced from?

One of our primary suppliers is Butchers Block Pet Treats who sells them wholesale to us. We use some of their packaging as well as our own custom Homemade Economy Packs

How long will it be until I receive my order?

As long as we have stock we will ship out on the next business day. You will receive a tracking number and notified via email.

Do you accept credit cards or COD?

Currently we use PayPal, Amazon Pay and all major credit cards through Shopify Pay.  You will not be charged until your order is shipped out. 

Who is your Breeder Partner?

Appleridge German Shepherds

Do you have any Social Media or reviews?

Currently we are just starting up and developing strategies for Social platforms.

 

My question isn't here? 

Text us at (352)362-9557 or email to customerservice@woofpackpro.com

 

*Gift Boxes will contain products not necessarily made in North America.